Hello, this is the MapleStory Worlds team.

To establish a more stable environment for both Worlds and the platform, we would like to inform you that we will be providing enhanced technical support focused on security for select partnered Creators’ Worlds: Artale, (Added 5/8) Maple Planet (to be released).

Through Creator support programs, MapleStory Worlds assists Creators with smooth World development and operations. In particular, we apply proactive support for our key partner groups who greatly contribute to the growth of the platform, allowing us to review and implement the platform’s direction, scalability, and usability.

This upcoming technical support enhancement for strengthened security is an extension of those efforts. The selected Worlds were prioritized due to recurring issues caused by unauthorized programs and abnormal user behavior, which could have a long-term negative impact on the overall platform environment.

Beginning immediately after this notice, the platform will expand technical support to help Creators operate their Worlds with more stability. During the process of responding to abnormal usage, certain information or situations that are difficult to identify from the World’s operating environment will be supplemented through the platform’s detection technology and analytical expertise.

All processes place the highest priority on protecting player information. Any information handled by the platform will be processed safely in a de-identified format with no personal data included, and all procedures will be carried out in accordance with established policies and systems.

This technical support aims to improve the operational stability of Creators’ Worlds. Any actual responses and final decisions within each World will continue to follow the Creator’s existing operational policies and judgment, as before.

MapleStory Worlds will continue to review and expand necessary support to create a stable operating environment that both Creators and Players can experience firsthand.

Additionally, at the platform level, we will strengthen monitoring and responses to abnormal usage to provide a more pleasant and stable service environment.

We appreciate your continued interest in MapleStory Worlds.

Thank you,

The MapleStory Worlds Team