Hello Creators,

You can find information regarding sanctions placed against accounts found to violate our operating policies during the month of September 2025.

The MapleStory Worlds team continues to review accounts that violate operational policies and has sanctioned the accounts confirmed to have abused the open market store-related processes.

If you would like a refund of your World Coin purchases, please contact MapleStory Worlds Support before using World Coin.

- Note: Refunds for items purchased in a World should be submitted to the respective World’s Creator via the “Inquire with a Creator” option within the World’s description page.

For detailed information regarding sanctions, please refer to the information below.

▶ Sanction Reason

Inappropriate transactions and payment activities, including any exploitation of processes related to the company and open market stores.

▶ Sanction Severity

Permanent account ban and currency retrieval per operational policy.

▶ Sanctioned Account (1,262 accounts)

Thank you,

- The MapleStory Worlds Team